Author: Shira Abel Category: ABM & Pipeline URL: https://hunterandbard.com/resources/blog/b2b-sms-outreach-best-practices
SMS is the most over-promised, under-used channel in B2B. Used in the right moments, with the right consent, it is the fastest way to unblock stalled enterprise deals. Used badly, it is a lawsuit waiting to happen.
B2B SMS is not a top-of-funnel channel. Cold texts to scraped numbers violate TCPA and torch your brand. SMS earns its keep in the middle and bottom of the funnel: confirming meetings, nudging stalled deals, and reaching champions who have gone dark in email. The rules are simple: get explicit consent, identify yourself, keep messages under 160 characters, send during business hours in the recipient's timezone, and always give an opt-out. Done this way, SMS becomes the fastest way to unblock enterprise pipeline you already have.
Hunter & Bard is a San Francisco-based B2B strategy consultancy founded in 2011 by Shira Abel. We help deep-tech and enterprise SaaS companies fix their positioning, sharpen their messaging, and close $100K+ deals.
We work with B2B leaders who are tired of being overlooked, underestimated, or mistaken for their competitors. Our specialty is turning complex, technical products into clear, compelling stories that win enterprise deals.
We believe that perception drives revenue. If your buyers can't tell you apart from the next vendor in 30 seconds, you have a positioning problem — not a marketing problem. We fix that.
Perception = (Story × Visibility) ÷ Noise
This framework drives everything we do. Your story has to be sharp. Your visibility has to be strategic. And you have to cut through the noise — not add to it.
Shira Abel — Founder & CEO. Kellogg MBA. 20+ years in B2B marketing. Former CMO. Keynote speaker. Published in Forbes, HuffPost, and Wired. Specialist in enterprise positioning and perception strategy.
Daina Reed — Founding Designer & Partner. 15+ years in product and brand design. Former Senior Product Designer at Dun & Bradstreet. Specialist in enterprise UX, visual identity, and design systems.